A Study on the Adoption of Digital Payments in Postcovid-19 Era with Reference to Telangana State

Abstract

Digital payments are also known as electronic payments. They are conducted through online without involvement of hard cash i.e., like Unified Payments Interface (UPI), Internet Banking, Cards etc; The beginning of Digital payments can be seen with the introduction of Debit and Credit cards in 1980’s. Later in 2005 digital transactions made easier with introduction of National Electronic Funds Transfer (NEFT) and establishment of National Payments Corporation of India (NPCI) in 2008 gave major boost to Digital Payments. Since then, there has been many innovations like Unified Payments Interface (UPI), RuPay card, Bharat Bill Payments System (BBPS) etc., An attempt is made in this paper to find out Adaptability of Digital Payments in Post Covid period in Telangana State. The Sample for the study is selected from the Telangana State and Convenience sampling Method was used for the study. The period of the study is from October 2022 to January 2023.The major Findings of the study is that there is a significant impact of Covid-19 on the adoption of Digital Payments in Telangana State, Technical glitches and server issues are some of the problems faced by respondents while using Digital Payments.