Investigate The Use Of Robotic Process Automation (RPA) To Streamline Administrative Tasks In Healthcare, Such As Billing, Appointment Scheduling, And Claims Processing

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Mounika Nalluri, Surendranadha Reddy Byrapu Reddy, Aruna Sri Rongali, Naga Simhadri Apparao Polireddi

Abstract

The implementation of robotic process automation (RPA) is poised to usher in a new era of efficiency and innovation in healthcare operations. This is due to the fact that the landscape of digital health is constantly evolving. This article investigates the potential applications of robotic process automation (RPA) in the healthcare industry, analyzing its applications, benefits, and problems, as well as the transformational impact it is projected to have on the improvements of patient care and the streamlining of procedures. A number of operations, including patient scheduling, billing, claims processing, reporting, and data entry, can be automated with the use of robotic process automation (RPA), which can help reduce errors, save time, and free up staff for activities that provide more value. RPA, for instance, can make it possible for patients to arrange their appointments online without the need for human intervention and can also send automatic reminders to reduce the number of patients who do not show up for their visits.

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