The Impact of Digital Technology on Heritage Tourism Development: from Vietnam Practice

Abstract

Heritage is the core of national identity only by preserving its soul can tourism have a sustainable future. This article synthesizes practical evidence in Vietnam to build a framework of factors affecting heritage tourism development (Heritage Tourism Development HTD), including: (1) institutions governance; (2) heritage integrity and capacity; (3) infrastructure access; (4) product experience innovation; (5) community participation benefit sharing; (6) market visa brand; (7) digital transformation–interpretation; (8) human capacity; (9) environment climate safety. The article uses a systematic literature review, policy analysis, and case study vignettes (Ha Long-Cat Ba, Trang An, Hoi An, Hue, Yen Tu, Vinh Nghiem Con Son, Kiep Bac cluster) to contrast growth targets with conservation requirements. The results propose a set of HTD measurement indicators, a multi-level policy recommendation model (Central local management board enterprise community) and a roadmap for implementation “sustainability first, growth later” honest, without embellishment.